Attorney Generals And Phone Companies Agree To Identify And Block Robocalls

An animation of a visualized robo caller.

Consumers will soon be able to identify and block unwanted robocalls thanks to an agreement reached between 12 phone companies and 51 states’ attorneys general.

Under the voluntary agreement, the participating phone companies will make available free, easy-to-use call blocking and labeling tools for smartphone mobile and residential VoIP customers.

For all types of customers, the phone companies will implement network-level call blocking at no charge.

“Scammers are using spoofing and cutting-edge software to make millions of illegal robocalls every day,” said Florida Attorney General Ashley Moody.

“Through these new principles, the nation’s largest voice service providers are fighting back using their own advanced technology. Not only will these new efforts help consumers block unwanted calls, they will also provide attorneys general nationwide crucial information to stop scams and hold those who make illegal robocalls accountable.”

For all types of customers, the phone companies will implement network-level call blocking at no charge.

The service providers adopting the new principles include AT&T, Bandwidth, CenturyLink, Charter, Comcast, Consolidated, Frontier, Sprint, T-Mobile, US Cellular, Verizon and Windstream.